Terms of Service
Last updated April 10, 2025
These Terms of Service ("Agreement") constitute a legally binding agreement in electronic format between you ("you" or "User") and RAUFASTE & BLECON INC., a company incorporated under the laws of Québec, Canada, doing business as Self-storage.ai ("Self-storage.ai," "we," "us," or "our"), governing your access to and use of our web-based 3D storage planning tool, SpaceStacker (the "Service").By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to the terms and conditions of this Agreement, you must immediately discontinue use of the Service.
1. Service Description
The Service provides Users with a software-as-a-service (SaaS) 3D storage planning tool designed to help customers and teams visualize how specific items fit into a storage container. The Service is embedded on third-party websites and is customized for each User's business use. The Service is strictly web-based and not sold or licensed directly to end-users.
2. Eligibility
By using the Service, you represent and warrant that you have the legal authority to enter into this Agreement and to use the Service in accordance with these Terms.
3. License Grant
Subject to your full compliance with this Agreement, Self-storage.ai grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business purposes. You may not:
• Reverse engineer, decompile, or disassemble the Service;
• Modify or create derivative works of the Service;
• Use the Service for the benefit of any third party, including as a service bureau;
• Use the Service to develop a competing product or service;
• Share, lease, or sublicense the Service without prior written consent.
All rights not expressly granted under this Agreement are reserved by Self-storage.ai.
4. Subscription, Billing & Termination
The Service is offered under monthly and annual subscription plans.
Monthly Plan:
• Either party may terminate at any time.
• No refunds will be issued for partially used subscription periods.
Annual Plan:
• Either party may terminate for cause with thirty (30) days' written notice. If termination is due to Self-storage.ai's breach or material failure to provide agreed-upon services, you will receive a prorated refund for the unused portion of the subscription.
• Termination for reasons related to conversion rates, user behavior, or ROI will not constitute valid grounds for refund. These factors are affected by conditions beyond Self-storage.ai’s control, including website traffic, design, and acquisition strategy.
• Absent timely notice of termination (30 days prior to renewal), the annual subscription will automatically renew for an additional 12-month term.
All outstanding balances are immediately due upon termination.
Pricing and billing methods may vary over time. Any such changes will be communicated to Users with reasonable prior notice.
5. Service Availability
Self-storage.ai shall use commercially reasonable efforts to maintain continuous availability of the Service. However, downtime may occur due to maintenance, updates, or causes beyond our reasonable control. We are not liable for any loss or damage arising from such unavailability.
6. Support
Self-storage.ai will provide remedial support, including bug fixes and service updates, throughout the duration of your active subscription.
7. Intellectual Property
All rights, title, and interest in and to the Service, including all related intellectual property, remain the exclusive property of Self-storage.ai. You acquire no ownership interest through your use of the Service.
Any feedback, suggestions, or improvements you provide may be used by Self-storage.ai without restriction, and you waive any claims to ownership or compensation.
8. Data and Privacy
The Service does not collect personally identifiable information (PII) from end-users. Anonymous usage data may be collected for analytics and product improvement. Any data shared by the User is subject to the terms of our Privacy Policy.
9. Prohibited Use
You shall not:
• Use the Service for any unlawful, harmful, or abusive activity;
• Interfere with the performance or functionality of the Service;
• Upload or transmit viruses or malicious code;
• Use automated tools such as bots, scrapers, or crawlers to access or extract content from the Service.
10. Indemnification
You agree to defend, indemnify, and hold harmless Self-storage.ai and its officers, employees, and agents from and against any claims, damages, liabilities, and expenses arising out of your use of the Service or any violation of this Agreement.
11. Limitation of Liability
To the maximum extent permitted by law, Self-storage.ai shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or goodwill, arising from your use of or inability to use the Service.Our total liability under this Agreement shall not exceed the fees paid by you for the Service during the six (6) months preceding the event giving rise to the claim.
12. Modifications
Self-storage.ai may revise this Agreement at any time. Continued use of the Service following notification of changes constitutes your acceptance of the revised terms.We may modify or discontinue any part of the Service at our sole discretion and without liability.
13. Governing Law and Jurisdiction
This Agreement shall be governed by the laws of the Province of Québec and the federal laws of Canada. Any dispute shall be submitted to the exclusive jurisdiction of the courts located in Québec, Canada.
14. Miscellaneous
• Entire Agreement: This Agreement constitutes the entire understanding between the parties regarding the Service.
• Severability: If any provision is held invalid, the remaining provisions shall remain in full force.
• Force Majeure: We are not liable for delays or failure to perform due to events beyond our reasonable control.
• Assignment: You may not assign your rights or obligations under this Agreement without our written consent.
• Independent Contractors: You and Self-storage.ai are independent contractors. Nothing in this Agreement creates a partnership, joint venture, or employment relationship.
• Electronic Notices: By using the Service, you consent to receive all notices and communications electronically.
15. Contact
If you have any questions regarding these Terms, please contact:
RAUFASTE & BLECON INC.
d/b/a Self-storage.ai
102-3105 PL Louis-R-Renaud
Laval (Québec) H7V4B3, Canada
📩 contact@self-storage.ai
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