Privacy Policy

This Privacy Policy describes how RAUFASTE & BLECON INC., doing business as Self-storage.ai ("Self-storage.ai," "we," "us," or "our"), collects, uses, discloses, and protects information in connection with its provision of the SpaceStacker service (the "Service").

Self-storage.ai is committed to protecting the privacy and confidentiality of information provided by Users and visitors. This Privacy Policy is incorporated into our Terms of Service and applies to all access to and use of the Service, including when you:

• Visit our website at https://www.self-storage.ai/, or any website of ours that links to this Privacy Notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@self-storage.ai.

This Privacy Policy applies to:
• Users who license and implement the Service on their websites;
• Visitors and end-users who interact with the Service via a third-party website;
• Any person contacting Self-storage.ai through our website or communication channels.

This Policy does not apply to data collected independently by third-party websites where the Service is embedded. We encourage you to review the privacy policies of those third-party operators.

We may collect the following types of information:

‍a. Non-Personal Information (Usage Data):
‍We collect anonymous, aggregated information about usage patterns, such as:
• Device type, browser type, operating system;
• Interactions within the 3D storage experience (e.g., objects selected, time spent, number of sessions);
• IP address (truncated or anonymized where legally required);
• Referral source (e.g., URL of the page embedding the Service).

‍b. Client Information:
‍For Users of our paid Service (e.g., self-storage operators), we may collect:
• Business name, billing contact details;
• Account credentials;
• Subscription plan, billing history, and preferences.

‍c. Communications:
‍If you contact us via our website or email, we collect your name, email address, and any other information voluntarily provided in the message.

We do not collect personal data (e.g., names, phone numbers, email addresses) from end-users of the Service unless explicitly submitted via a contact form or support channel.

We collect information for the following purposes:
• To verify your identity and establish a business relationship;
• To contact you regarding the Service and your account;
• To manage billing and communicate updates or notices;
• To improve the Service and resolve technical issues;
• To comply with legal obligations and cooperate with regulatory authorities;
• To send promotional content, if consented to.

We do not sell or rent personal data.

We may disclose data:
• To employees, contractors, or third-party service providers performing business functions (e.g., cloud hosting, support, analytics, payment processing);
• To comply with legal obligations, including subpoenas, warrants, or regulatory investigations;
• To protect the safety and rights of Self-storage.ai, Users, or the public;
• To debt collection agencies and financial service providers, if required;
• To buyers, advisors, or other stakeholders in connection with a merger or acquisition.

Some of our service providers or third-party tools may store or process data outside of Canada. In such cases, Self-storage.ai ensures that appropriate safeguards are in place to comply with applicable data protection laws.

We may use your contact information to send you promotional content about Self-storage.ai or related offerings. You can withdraw your consent to receive marketing communications at any time by contacting us or using the unsubscribe link provided in our emails.

We will never sell your personal information to third parties.

We may use cookies or similar technologies to:
• Enable basic functionality of the Service;
• Improve user experience and navigation;
• Collect statistical usage data.

Users can manage cookie preferences through browser settings. Disabling cookies may affect some features of the Service.

We retain data only as long as necessary for the purposes described in this Policy, and to comply with our legal obligations. End-user interaction data is retained in anonymized or aggregated form. Client contact and billing information is retained in accordance with applicable financial recordkeeping laws.

We use commercially reasonable administrative, technical, and physical safeguards to protect collected data. These include:

• Encrypted transmission (TLS);
• Access controls and authentication protocols;
• Secure server infrastructure and firewalls;
• Internal data governance and audit practices.

While we strive to protect your information, no method of transmission over the Internet is completely secure.

The Service may be accessed globally, and data may be stored in Canada or other jurisdictions where Self-storage.ai or its service providers operate. If you are located outside of Canada, you consent to the transfer of your data to Canada or applicable countries, which may have different data protection laws than your jurisdiction.

You may access and update your personal information by submitting a written request to us. We may require identity verification prior to fulfilling your request. If you believe any information we hold is inaccurate or outdated, you may request correction. We will address requests in a reasonable timeframe.

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will delete it promptly.

We may update this Privacy Policy from time to time. We will notify Users of any material changes through our website or direct communication. Continued use of the Service constitutes acceptance of the updated Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
‍RAUFASTE & BLECON INC.
d/b/a Self-storage.ai
102-3105 PL Louis-R-Renaud
Laval (Québec) H7V4B3, Canada
📩 contact@self-storage.ai